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Frequently Asked Questions
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General
(21)
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What is the difference between the free and paid plans?
Does Trackur provide telephone support?
I'm not seeing all mentions of my keyword
Features
(12)
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Why is My Custom Domain Name Pointing to the Trackur.com Homepage?
What are the small icons next to each result?
How do I use Exact Match for my keywords?
Analytics
(10)
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I'm seeing blank charts in Trackur Insights, why is that?
I'm seeing "Deleting..." in Trackur Insights Most Active Searches, what gives?
What plans include Trackur Insights?
Alerts
(5)
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I'm not getting email alerts
How do I use my own email server for alerts?
How often are email alerts sent out?
Billing
(7)
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What is Trackur's Refund Policy?
How do I switch Trackur plans?
How do I get receipts or copies of my invoices?
Frequently Asked Questions
