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Saved searches deleted

Swati
asked this on April 25, 2011 01:30 am

The account windchimesindia, which has the basic plan, had four saved searches. The basic plan allows upto five saved searches. On checking the account today, it was discovered that the three of those searches have been deleted without any intimation or explanation. This has caused a significant loss of monitoring of critical data.

Please reinstate the monitoring of these searches. We would also appreciate an explanation for the deletion of the searches.

 

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Andy Beal
Trackur
Ajax_loader_small Answer

Your searches are still saved, but it could be that we didn't receive your renewal payment. Please use the Submit Ticket link or email help AT trackur.com with your username and PayPal ID and we will investigate for you.

Thanks!

May 01, 2011 08:49 pm