In order to keep our very low pricing, we are unable to provide telephone support at this time. We do provide limited telephone support for those customers on our Ultimate plan.
However, there's good news!
First, Trackur is amazingly simple to use. If you didn't need telephone support to use Gmail, then you likely won't need it for Trackur! :-)
Second, our email and Twitter support is amazing! Seriously, we answer all questions quickly and thoroughly.