Why is my search not saving to the dashboard?

If you find you are unable to save your search to your dashboard, or your search seems to spend a long time fetching results and never completes, it is likely you have an unsupported character in your keyword.

Characters such as #, $, % should not be used with Trackur. Aside from numbers and letters, Trackur currently only supports hashtags (#).

If this does not apply to the keyword you are trying to save, please submit a ticket and we'll happily assist you further.

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