Why can't I log in to Trackur?

If you are unable to log in to Trackur, try recovering your password by entering your username and leaving your password blank. You'll then be given the option to have your password emailed to you.

If you do not receive the password email or have forgotten your username, please submit a ticket and we will be delighted to assist you.

One other important reason why you may not be able to log in is that Trackur no longer supports older browsers such as IE8. You will not be able to log in unless you have the latest IE, Chrome, Firefox or Safari browser.

Have more questions? Submit a request

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